NHS 111 Mental Health helpline
If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health, call NHS 111 and select the mental health option.
The phone will be answered by a call handler with mental health training who will be able to listen to your concerns and help you get the support you need. With your permission, they can also access your electronic patient records to better meet your needs and to avoid you repeatedly having to tell us your situation.
They can offer advice over the phone, put you in contact with crisis services or refer you to the urgent and crisis team who will, where appropriate, arrange a crisis assessment and intervention after no more than 72 hours.
This is now live and is for all ages, including children and young people, and those with neurodevelopmental needs.
Call: 111
Sheffield Helpline
Our 24/7, Sheffield Telephone Helpline offers emotional support and information to people affected by mental illness, aged 16 and over, who live in Sheffield or are under the care of Sheffield Health & Social Care NHS Foundation Trust.
When you call the helpline you will be listened to, treated with dignity and respect, supported to develop coping skills and, if useful, signposted to helpful sources of information and to other services in your area who can help you on your road to recovery. You'll speak to a friendly voice, who is there to listen. We will ask a few questions about you, so we can help to support you in the best way possible.
We aim to answer your call within 3 rings, if we are busy, please do try again.
If English is not your first language we can arrange to speak to you in your own language through an interpreter.
Calls to our number are free from landlines and mobile phones. Our number will not show on your bill.
To ensure you are kept safe, if we think you or others are in danger, then we may have to tell someone about what you share with us.
You can give us anonymous feedback about our service by clicking on the following link and selecting 'Yorkshire and North East' and then 'Sheffield Helpline'. It takes less than 2 minutes by clicking here
There is also heaps of information on the website :
https://www.rethink.org/help-in-your-area/services/advice-and-helplines/sheffield-helpline/
Tel: 0808 801 0440
Monday - Sunday : 24 hours a day
Samaritans
Every 10 seconds, Samaritans responds to a call for help.
they're there day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.
Samaritans is not only for the moment of crisis, but they are also taking action to prevent the crisis.
They give people ways to cope and the skills to be there for others. And encourage, promote and celebrate those moments of connection between people that can save lives.
They offer listening and support to people and communities in times of need. In prisons, schools, hospitals and on the rail network, Samaritans are working with people who are going through a difficult time and training others to do the same.
Every life lost to suicide is a tragedy, and Samaritans’ vision is that fewer people die by suicide.
That’s why they work tirelessly to reach more people and make suicide prevention a priority.
You can contact the Samaritans by...
Telephone: 116 123 from any phone, the call is free, or 0330 094 5717 at local rates
You can e-mail: jo@samaritans.org read privacy policy here
272 Queens Road
Sheffield
S2 4DL
